Key Account Manager - Remote

Overview

The Key Account Manager at KONE will be responsible for the retention, growth, and value of major national accounts, focusing on operational and sales activities while working remotely.

In Short

• Main point of contact with customers for operational updates.
• Manage contract compliance and procurement partnerships.
• Identify new sales opportunities using solution selling techniques.
• Prepare and present account performance reports.
• Build relationships with C-suite level leadership.
• Foster an innovative and collaborative company culture.
• Ensure customer performance goals are met or exceeded.
• Work remotely from any location within the role's scope.
• Participate in employee engagement and sustainability initiatives.
• Enjoy a range of employee benefits including competitive salary and flexible work schedule.

Requirements

• Bachelor’s degree in a related industry or 7-10 years of senior account management experience.
• Understanding of sales and operations across business lines.
• Strong financial acumen and collaboration skills.
• General management experience is desirable.
• Excellent verbal and written communication skills.

Benefits

• Competitive salary and flexible work schedule.
• 401K Employer Match and Non-elective Contribution.
• Medical, Prescription, Dental, and Vision Insurance.
• Telehealth and Health Savings Account (HSA).
• Paid Time Off & Holidays.
• Company Paid Life and Disability Insurance.
• Tuition Reimbursement and Commuter Benefits.
• Employee Family Assistance Program (EFAP).
• Parental Leave and leave to care for a domestic partner.