Technical Application Support Analyst (2nd Line) - Remote

Overview

The Technical Application Support Analyst (2nd Line) will be responsible for leading a team, ensuring performance management, and aligning team objectives with the broader business goals of Experian.

In Short

• Lead a team in a hybrid remote/in-office role.
• Define goals and conduct performance reviews.
• Monitor team performance and implement improvements.
• Collaborate with Talent Acquisition for recruitment.
• Ensure adherence to internal policies and best practices.
• Act as a point of contact for external stakeholders.
• Align team vision with senior management goals.
• Manage project risks and issues effectively.
• Accountable for team project execution.

Requirements

• 2+ years of experience in people management.
• Fluent in English.
• University degree in a numerically focused field.
• Advanced project management knowledge.
• Strong analytical and strategic thinking abilities.
• Excellent stakeholder management skills.
• Skills in conflict resolution and risk management.

Benefits

• Excellent work environment with a friendly atmosphere.
• Comprehensive social benefits package.
• 25 days of paid vacation plus additional days off.
• Flexible working hours and home office options.
• Opportunities for personal and professional development.