Customer Service Specialist - Remote

Overview

The Customer Service Specialist at Ensemble Health Partners plays a crucial role in providing exceptional service to patients by handling incoming calls and managing their inquiries effectively.

In Short

• Entry-level career opportunity with bonus incentives.
• Handles incoming calls from patients for customer service.
• Performs customer service duties in the revenue cycle.
• Requires 1-2 years of experience in the healthcare industry.
• Must possess call center experience.
• Salary range is $16.50 - $18.65 per hour based on experience.
• Offers comprehensive benefits and career advancement opportunities.
• Must obtain CRCR certification within 9 months of hire.
• Work in a remote environment.
• Join an award-winning company recognized for its excellence in healthcare services.

Requirements

• High School Diploma or GED required.
• 1-2 years of experience in healthcare preferred.
• Experience in physician and hospital operations.
• Strong customer service skills.
• Ability to think critically and resolve problems.
• Familiarity with revenue cycle management.
• Excellent communication skills.
• Ability to work in a remote environment.
• Must be able to meet collection goals.
• Willingness to embrace new ideas and innovate.

Benefits

• Comprehensive benefits package.
• Tuition reimbursement for professional development.
• Quarterly and annual incentive programs.
• Support for physical, emotional, and financial health.
• A culture rooted in collaboration, growth, and innovation.
• Recognition for outstanding performance.
• Opportunity to earn professional certifications.
• Flexible work environment.
• Commitment to diversity and equal opportunity.
• Work with a top-rated workplace for remote work.