Regional Client Director - TMT - North America - Remote

Overview

We are seeking a dynamic and experienced Regional Client Director to drive client revenue and margin growth across existing accounts in the TMT (Telco, Media, Technology) sector across North America.

In Short

• Drive client revenue and margin growth to meet portfolio targets.
• Own client P&L, sign off deal margins, and ensure profitable delivery.
• Shape industry strategy with MD and GBDD; align GTM plans to client portfolio needs.
• Develop and lead Client Partner team with clear performance targets and career pathways.
• Act as senior escalation point for client delivery, commercial, or service issues.
• Foster a culture of continuous improvement, accountability, and inclusive leadership.

Requirements

• Bachelor’s degree, relevant professional qualification, and possibly a postgraduate qualification such as an MSc, MBA, or other appropriate business, engineering, scientific, or industry qualification.
• Minimum of 10-15 years of professional experience in client management or a similar senior leadership role.
• Proven track record of driving significant revenue and margin growth within a diverse portfolio.
• Extensive experience in developing and executing client strategies that drive business growth and enhance client satisfaction.
• Demonstrated success in managing account P&L and achieving financial targets.
• Experience in leading and mentoring high-performing teams.
• Strong background in client engagement and building senior-level client relationships.

Benefits

• Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus.
• Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership.
• Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences.
• Hybrid work and flexible working hours, employee assistance programme.
• Global internal wellbeing programme, access to wellbeing apps.
• Global internal tech communities, hobby clubs and interest groups, culture and inclusion programmes, events and celebrations.