Remote Otter LogoRemoteOtter

Relationship Manager - Remote

Posted 6 weeks ago
Sales / Business
Full Time
USA
78500 - 114500/year

Overview

Join our high-impact Relationship Management team as a Relationship Manager, where you'll leverage your sales instincts and client relationship skills to drive revenue growth and client satisfaction.

In Short

  • Manage and grow an existing book of business.
  • Understand clients' business models and pain points.
  • Achieve retention and revenue growth goals.
  • Conduct strategic business reviews with clients.
  • Utilize Salesforce and other tech tools for efficiency.
  • Channel client feedback into product development.
  • Collaborate cross-functionally with various teams.
  • Engage primarily through video calls.
  • Be a strong communicator and problem solver.
  • Adapt to a fast-paced startup environment.

Requirements

  • 3+ years in relationship management or sales.
  • Proven track record of meeting sales targets.
  • Experience managing a client portfolio.
  • Familiarity with Salesforce, Slack, and G Suite.
  • Strong reporting and communication skills.
  • Experience in payments or fintech is a bonus.
  • Background in contract negotiation preferred.
  • Strategic thinking and process improvement experience.

Benefits

  • Base salary range of $78,500 - $114,500.
  • Incentive compensation package.
  • Stock options included.
  • Comprehensive benefits package.
  • Opportunity for client-facing travel.
Dwolla logo

Dwolla

Dwolla is a leading payment platform that enables businesses to process billions of dollars in transactions each month for millions of users. With a focus on leveraging data to drive informed decision-making, Dwolla is committed to building cutting-edge AWS-based data pipelines and enhancing its API platform. The company values collaboration, continuous learning, and a diverse engineering team, fostering a remote-first work environment that supports flexibility and work-life balance. Dwolla is dedicated to creating a culture of inclusion and innovation, ensuring that its employees have the tools and support they need to thrive.

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