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Relationship Manager - Remote

Posted 4 days ago
Sales / Business
Full Time
Worldwide

Overview

We're looking for a dynamic Relationship Manager to join our team and own client relationships from end to end, serving as the trusted advisor to key accounts and driving satisfaction, retention, and revenue growth through strategic support and proactive communication.

In Short

  • Build and maintain strong, long-term client relationships
  • Serve as the main point of contact between clients and internal teams
  • Strategically manage and grow client accounts
  • Identify upselling and cross-selling opportunities
  • Monitor performance, generate insights, and present reports
  • Resolve client issues with speed and professionalism
  • Collaborate across teams to ensure on-time delivery of projects
  • Lead client meetings, feedback sessions, and presentations
  • Stay updated on industry trends and agency offerings

Requirements

  • 2+ years' experience in account management or client success
  • Strong interpersonal and communication skills
  • Analytical mindset with a data-driven approach
  • Familiar with Google Workspace (especially Google Sheets)
  • Proficiency in tools like ClickUp, Instagantt, or similar
  • Organized, detail-oriented, and proactive
  • Background in digital, creative, or tech industries is a plus

Benefits

  • Client retention and satisfaction
  • Revenue and upsell growth
  • On-time project delivery
  • Client referrals and testimonials
Nexus Recruitment Group logo

Nexus Recruitment Group

Nexus Recruitment Group is a forward-thinking recruitment agency based in Taguig, specializing in connecting top-tier talent with leading companies across various industries. With a focus on innovative sourcing strategies and a commitment to providing a positive candidate experience, Nexus Recruitment Group is dedicated to meeting the diverse talent needs of its clients. The company fosters a collaborative and dynamic work environment, offering flexible hybrid work arrangements and opportunities for professional growth. As a fast-growing organization, Nexus Recruitment Group values experienced recruiters who are passionate about their work and eager to contribute to the team's success.

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