Account Manager - Remote

Overview

The Account Management team is responsible for owning and nurturing relationships with our partners on the platform. As Deliveroo continues to grow, we’ve become a major revenue channel for restaurants, grocery stores, bakeries, and convenience stores.

In Short

• Manage and service a portfolio of small to medium partners with their growth and enquiries.
• Build relationships with partners and roll out initiatives that increase revenue and profitability.
• Share best practices with partners to achieve operational excellence.
• Use data-driven insights to identify opportunities for partners to grow.
• Work with cross functional departments to drive business growth.

Requirements

• At least 2-3 years experience in account servicing or sales.
• Strong commercial acumen.
• Excellent attention to detail, people skills and organization skills.
• Ability to create and maintain long term relationships.
• Demonstrate experience using Microsoft Office or G-suite tools.
• A self-starter as we'll look for you to manage your own time and priorities.
• Must be fluent in English.
• Must be able to converse in basic Mandarin.

Benefits

• Healthcare benefits.
• Well-being support.
• Parental leave.
• Pensions.
• Generous annual leave allowances.
• Time off to support a charitable cause.