Remote Otter LogoRemoteOtter

Account Manager - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide

Overview

The Account Manager will be the primary point of contact for a portfolio of merchants, working closely with them to maximize the value of Atrato. This role involves relationship management and training new merchants to understand and leverage the product effectively.

In Short

  • Be the main contact for your portfolio of merchants.
  • Onboard new merchants after contract signing.
  • Develop and execute customized strategies for each merchant.
  • Address and resolve conflicts or issues with merchants.
  • Generate regular reports on the status and results of your accounts.
  • Track activities using CRM and other commercial tools.

Requirements

  • Experience in Account Management.
  • Strong communication and negotiation skills.
  • Understanding of the product and industry.
  • Training skills to guide merchants effectively.
  • Analytical capabilities to define value strategies.
  • Resilience and adaptability in a dynamic startup environment.

Benefits

  • 100% remote work.
  • Private health insurance.
  • 15+ vacation days since year one.
  • Up to 18 months interest-free purchases with affiliated merchants.
  • Work based on objectives.

Translated from Spanish

Atrato logo

Atrato

Atrato is a fintech startup founded in 2019, dedicated to providing financial tools for businesses and end consumers in Latin America. The company aims to make products and services more accessible through its two main offerings: Atrato Pago, which allows affiliated merchants to offer financing options for their products in monthly or bi-weekly payments, and Atrato Cash, a personal credit service for customers. Atrato has experienced rapid growth, helping thousands of clients finance their purchases across various sectors, including furniture, electronics, and medical services. The company has been recognized as one of Forbes' 30 business promises in 2022 and has attracted attention from notable international investors such as Y Combinator, Accel, and Architect Capital.

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