Customer Onboarding Manager | APAC - Remote

Overview

As a Customer Onboarding Manager at Deel, you will be responsible for managing the successful launch of our Global Employee Management Platform for diverse clients, ensuring their satisfaction and effective use of our services.

In Short

• Manage the onboarding process for a diverse set of clients.
• Become an expert in Deel’s products and services.
• Communicate effectively with stakeholders.
• Identify and resolve complex problems creatively.
• Collaborate with internal teams to achieve goals.
• Build strong customer relationships.
• Ensure timely project completion.
• Adapt to a fast-paced work environment.
• Design effective onboarding plans.
• Utilize tools such as JIRA and G Suite.

Requirements

• 2+ years in a customer onboarding or implementation role.
• Demonstrated customer obsession and relationship-building skills.
• Proven project management ability.
• Strong communication skills.
• High attention to detail.
• Adaptability and quick-thinking in challenging environments.
• Bonus: Experience in HR, Payroll, or Fintech.
• Bonus: Multilingual skills, especially in APAC languages.

Benefits

• Stock grant opportunities.
• Flexible remote work options.
• Access to additional perks and benefits based on location.
• Commitment to inclusivity and diversity.