Remote Otter LogoRemoteOtter

Customer Onboarding Manager - Remote

Posted 2 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join JUPUS, one of the fastest-growing Legal Tech companies in Europe, and help ensure that our new customers succeed from the very start!

In Short

  • Guide new customers through a top-notch onboarding process.
  • Ensure customers maximize their use of JUPUS with personalized training and support.
  • Collaborate closely with the product team and support to integrate customer feedback.
  • Challenge existing processes and contribute to their improvement.

Requirements

  • Agility and willingness to shape a changing industry.
  • Minimum of 2 years experience in onboarding or customer success roles.
  • Startup mentality with a passion for tackling new challenges.
  • Strong customer focus and understanding of customer success.
  • Proactive initiative and willingness to learn.
  • Interest in Legal Tech and new technologies.
  • Strong communication skills in German and good English.

Benefits

  • Grow with us and help rethink one of the oldest industries!
  • Dynamic startup culture with a supportive team.
  • Flexibility with the option for home office and flexible hours.
  • Modern equipment including a current MacBook.
  • We cover your Urban Sports Club membership!
JUPUS logo

JUPUS

JUPUS is one of the fastest-growing Legal Tech companies in the DACH region, aiming to revitalize a conservative industry with innovative ideas and modern methods. The company fosters a dynamic and ambitious work environment, characterized by short decision-making processes and a strong employee-oriented culture. JUPUS offers opportunities for personal growth and responsibility, allowing team members to lead their own initiatives while collaborating closely with the CEO and other executives on strategic projects. With a focus on continuous development and a supportive team atmosphere, JUPUS is committed to shaping the future of legal technology.

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