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Enterprise Account Success Manager - Remote

Posted 13 hours ago
Sales / Business
Full Time
USA

Overview

As an Enterprise Account Success Manager at Crossbeam, you will drive deeper adoption and retention within key accounts, building bespoke relationships and demonstrating how our platform unlocks real business outcomes.

In Short

  • Drive adoption and retention within key accounts.
  • Build strong relationships with enterprise clients.
  • Understand customer journeys and provide coaching.
  • Stay informed about product features and roadmap.
  • Identify new use cases across the enterprise.
  • Anticipate renewal conversations and mitigate risks.
  • Collaborate with cross-functional teams.

Requirements

  • 6+ years in Customer Success at a SaaS company.
  • Experience with enterprise accounts (10k+ employees).
  • Proven track record of revenue retention.
  • Strong executive presence.
  • High business acumen.
  • Proactive and organized.
  • Strategic mindset for managing complex accounts.

Benefits

  • Opportunity to work with top-tier investors.
  • Be part of a growing movement in Ecosystem-Led Growth.
  • Collaborative and innovative work environment.
  • Focus on personal and professional growth.

Crossbeam

Crossbeam

Crossbeam is a pioneering company that has recently merged with Reveal to transform the go-to-market strategies of businesses. Backed by prominent investors such as Andreessen Horowitz and Salesforce, Crossbeam operates the first and largest Ecosystem-Led Growth platform, which serves as a secure data escrow service. This innovative platform enables companies to identify overlapping customers and prospects with their partners while maintaining data privacy. With a network of over 25,000 companies, Crossbeam is at the forefront of a new business paradigm known as Ecosystem-Led Growth (ELG), helping clients enhance their sales, marketing, and collaboration efforts. The company is committed to creating a superior customer experience and driving significant business growth through strategic partnerships.

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