Enterprise Account Manager - Remote

Overview

The Enterprise Account Manager is responsible for managing and growing a portfolio of client accounts, ensuring customer satisfaction, and driving revenue retention and growth in the cybersecurity industry.

In Short

• Manage a portfolio of client accounts, serving as the primary point of contact.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Identify opportunities for account growth and upselling of additional services or products.
• Collaborate with internal teams to address client needs and resolve issues.
• Develop and execute account plans to achieve revenue goals.
• Monitor account performance and provide regular updates to clients.
• Stay up-to-date on industry trends to provide relevant insights to clients.
• Represent the company in client meetings and industry events.
• Manage pipeline and own weekly forecasting responsibilities.
• Lead and present business reviews onsite with customers.

Requirements

• Bachelor’s degree in business administration, marketing, or a related field.
• 5+ years of experience in account management, sales, or customer success roles.
• Proven track record of success in managing client relationships.
• Strong understanding of account management principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Strong analytical and problem-solving skills.
• Experience in the cybersecurity or software industry is a plus.
• Fluent German speaker.
• Sandler Sales Certified a plus.

Benefits

• Opportunity to work in a leading cybersecurity company.
• Dynamic work environment with a focus on innovation.
• Professional development opportunities.
• Collaborative team culture.
• Flexible working arrangements.