Technical Support Specialist - Nightshift - Remote

Overview

We are looking for a full-time, permanent Technical Support Specialist (all genders and equivalent to L3 System Administrator) to start in our nightshift. As a Technical Support Specialist, you will take on innovative and responsible tasks to ensure smooth 24/7 operation within the framework of technical 3rd level support.

In Short

• Full-time position for a Technical Support Specialist in nightshift
• Responsible for 3rd level technical support and customer communication
• Monitor and troubleshoot IT infrastructure
• Provide technical solutions for customer concerns
• Document and analyze server issues
• Opportunity to work with new technologies
• Support in professional development through training
• Work in a flexible and innovative environment
• Remote or hybrid working opportunities available
• 30-day vacation by default

Requirements

• Completed vocational training or relevant experience in IT
• Very good knowledge of Linux administration
• Service-oriented and responsible action in technical support
• English language skills are mandatory
• Initial knowledge of Bash scripting and basic programming skills is desirable
• Experience with databases (SQL) is a plus
• Sound knowledge of German is beneficial

Benefits

• Great freedom for creative ideas
• Ongoing professional and personal development opportunities
• Meal vouchers
• MultiSportCard
• Additional Sick Pay
• Comprehensive induction process
• Modern workplaces at European locations
• Flexible working hours for work-life balance
• Possibility of working from summer office in Mallorca
• Extra day off for social activities