Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts - Remote

Overview

We are looking for a full-time, permanent Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders) to start as soon as possible. This role combines strategic client development, technical infrastructure consulting, team leadership, and the further expansion of our key account and customer success teams.

In Short

• Strategically develop international key accounts focusing on long-term growth.
• Establish standards for data-driven customer management.
• Advise on VPS, bare-metal, and infrastructure topics.
• Lead a three-person KAM team both technically and managerially.
• Represent Contabo at customer and tech events.
• Work in a remote-first environment with flexible hours.
• Engage with engineers and technical decision-makers.
• Incorporate AI developments into customer discussions.
• Experience with strategic customer development metrics.
• Excellent German and English skills are required.

Requirements

• Several years of experience as a Technical Account Manager.
• Solid technical understanding of cloud infrastructure.
• Up-to-date market knowledge in cloud and infrastructure.
• Experience with OBR/QBR formats.
• Ability to lead teams effectively.
• Structured and analytical approach to work.
• Excellent communication skills in German and English.
• Experience with CRM tools is a plus.
• Willingness to travel internationally.

Benefits

• Flexible work arrangements – remote or hybrid.
• Workation opportunities across the EU.
• Access to fitness and wellness facilities.
• Attractive discounts through corporate benefits.
• 30 days of vacation plus additional days off.
• Extra day off for social activities.
• Opportunities for professional and personal development.
• Modern offices across European locations.
• Diverse and inclusive work environment.
• Company events and team activities.