Subscription Renewals Representative - Remote

Overview

The Subscription Renewals Representative is responsible for achieving sales targets in a defined territory that includes Commvault customers. This role involves maintaining customer engagement throughout the renewal sales cycle and closing renewal sales opportunities independently.

In Short

• Maintain consistent customer engagement throughout the renewal sales cycle.
• Hold strategic conversations around current and future environments.
• Identify and close upsell/cross-sell deals during renewal engagements.
• Coordinate renewal activity with assigned Customer Success Managers.
• Navigate difficult negotiations and secure agreements.
• Ensure early and on-time renewals addressing client requirements.
• Provide feedback and craft new processes with leadership.
• Work independently as well as with a team.
• Achieve sales targets related to Annual Recurring Revenue.
• Utilize telephone, video conferencing, and email for communication.

Requirements

• Bachelor’s degree.
• Minimum 4 years’ renewal sales or inside sales experience.
• Excellent communication, negotiation, and strategic listening skills.
• Sales forecasting experience.
• Background in IT infrastructure.
• Remote working experience preferred.

Benefits

• Employee stock purchase plan (ESPP).
• Continuous professional development and product training.
• Generous global benefits.
• Remote work environment.