Lead Implementation Engineer - Remote

Overview

As an Implementation Engineer, you will be responsible for setting clients up for long-term success on Clutch products by managing the implementation process for our Customers. As one of our technical post-sale consultants, you will drive the design, configuration, and delivery of Clutch’s platform.

In Short

• Complete onboarding and begin your first implementation alongside a tenured Implementation Engineer.
• Become familiar with our project plans and implementation processes.
• Kick off your first client project independently.
• Lead your projects with confidence.
• Begin taking your first clients live.
• Help the team improve our documentation and processes.
• Be fully independent in your role.
• Gather deep knowledge to become an SME.
• Apply learnings from your first wave of projects.

Requirements

• 5+ years of professional experience, ideally in a startup environment.
• 2+ years of professional experience integrating with web APIs.
• Experience with modern web frameworks is a plus (React, Node.js, etc).
• Ability to read, write, and understand code in multiple programming languages.
• Excellent communication skills, both written and verbal.
• Ability to identify and communicate pragmatic solutions to complex integration problems.
• Self-starter with the ability to assess and troubleshoot complex problems.
• Superior time management skills to manage multiple external customers simultaneously.
• A passion for working with people and explaining complex technical issues.

Benefits

• Enjoy the freedom of remote work from anywhere.
• Bond with colleagues in exciting destinations during off-sites.
• Enjoy flexible PTO days for relaxation.
• Receive stock options as part of your compensation package.
• Create your ideal workspace with a budget for home office essentials.
• Grow personally and professionally with a budget for work-related trips.
• Prioritize your well-being with health and dental insurance plans.