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Technical Support Engineer, PAYGO Team - Remote

Posted 6 weeks ago
Customer Service
Full Time
Worldwide

Overview

Cloudflare is seeking a Technical Support Engineer to join our team, focusing on solving customer problems and providing technical support.

In Short

  • First point of contact for customer inquiries.
  • Work with customers on technical support issues.
  • Opportunity to learn about Cloudflare's technology.
  • Provide generalist support to contracted and subscription customers.
  • Requires flexibility to work various hours.
  • Language skills are advantageous.
  • Comfortable with modern operating systems.
  • Problem-solving skills are essential.
  • Motivated self-starter.
  • Interest in developing a career in technical support.

Requirements

  • Previous Customer Service experience.
  • Ability to work on high-volume tasks.
  • Strong attention to detail.
  • Flexibility to work holidays and weekends.
  • Good English language skills.

Benefits

  • Diverse and inclusive team environment.
  • Opportunities for professional development.
  • Supportive company culture.
  • Engagement with innovative technology.
Cloudflare logo

Cloudflare

Cloudflare is a leading technology company dedicated to building a better Internet. Operating one of the world's largest networks, Cloudflare provides protection and acceleration for millions of websites and Internet properties, serving a diverse clientele that includes individual bloggers, small to medium-sized businesses, and Fortune 500 companies. The company is committed to enhancing the performance of Internet applications while safeguarding them from spam and cyber attacks, all without the need for additional hardware or software changes. Recognized for its innovative culture and commitment to diversity and inclusion, Cloudflare fosters a collaborative environment where employees are encouraged to develop their skills and contribute to the mission of creating a free and open Internet.

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