Senior Solutions Engineer, SLED - Remote

Overview

As a Senior Solutions Engineer at Cloudflare, you will play a crucial role in the sales cycle, providing technical leadership and support to Public Sector customers. Your expertise will help drive customer success and enhance their experience with Cloudflare's platform.

In Short

• Drive technical discussions and implementations for new business.
• Engage with prospects to identify technical requirements and solutions.
• Provide ongoing support and strategic guidance to existing customers.
• Collaborate with various teams within Cloudflare.
• Conduct customer training and onboarding sessions.
• Maintain knowledge of internet technologies and industry trends.
• Participate in 30-40% travel for customer meetings and events.
• Embrace a diverse and inclusive work environment.
• Contribute to a collaborative team culture.
• Be a technical advocate for Cloudflare's products.

Requirements

• Understanding of internet technologies (OSI Model, TCP/UDP, DNS, HTTP(S), SSL/TLS).
• Experience in customer-facing sales or consulting roles.
• Strong technical curiosity and passion for technology.
• Ability to explain complex concepts simply.
• Project management and relationship-building skills.
• Experience with on-premise infrastructure and networking.

Benefits

• Comprehensive health insurance plans.
• 401(k) retirement savings plan.
• Flexible paid time off policies.
• Employee stock participation plan.
• Support for mental health and wellness.
• Global travel medical insurance.