Principal Partner Success Manager - Remote

Overview

The Principal Partner Success Manager will serve as a strategic advisor and champion for Clasp’s employer partners, blending deep knowledge of the company's work with inspiring communication to drive growth.

In Short

• Drive enthusiasm and advocacy through compelling partner engagements.
• Champion strategic growth by uncovering expansion opportunities.
• Stay fluent in Clasp's creative output and performance metrics.
• Facilitate onboarding and alignment with sales and implementation teams.
• Guide partners through technical problem-solving and enablement.
• Monitor and optimize partner performance through feedback analysis.
• Collaborate cross-functionally to present materials effectively.
• Act as a trusted advisor, offering training and insights to partners.
• Conduct business reviews to enhance partner satisfaction.

Requirements

• Experience in account management, customer success, or consulting.
• Proven problem-solving and analytical skills.
• Strong relationship-building and communication abilities.
• Excellent strategic thinking and tactical execution skills.
• Collaborative mindset with cross-departmental experience.
• Adaptability to a fast-paced, evolving environment.

Benefits

• Competitive cash and equity compensation.
• Health benefits including dental and vision.
• 401k and commuter benefits.
• Flexible PTO policy.
• Opportunities for growth in a fast-paced environment.