Product Support Developer - Remote

Overview

The Product Support Developer role at Certinia involves resolving technical issues for customers with customizations in core products, requiring strong troubleshooting and customer support skills.

In Short

• Analyze, troubleshoot, debug, code, test, package, and deploy fixes for cloud-based applications.
• Develop high-quality software within agreed timescales.
• Provide end-to-end support for customer custom solutions.
• Collaborate with various departments including Customer Support and Engineering.
• Manage multiple support cases while balancing speed and quality.
• Stay current with Salesforce features and software engineering practices.

Requirements

• Experience in Apex, Java, C#, or other object-oriented languages.
• Familiarity with the Force.com platform.
• Strong time management and prioritization skills.
• Ability to work independently and collaboratively.
• Excellent communication skills with customers.

Benefits

• Opportunity to grow as a developer.
• Work in a dynamic global environment.
• Collaborate with a talented team.