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Member Engagement Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA
80000USD/year

Overview

The Member Engagement Specialist at CBT Nuggets is responsible for enhancing member engagement and retention by developing strategies and training programs for the inbound sales team.

In Short

  • Work from anywhere in the United States.
  • Focus on membership retention and engagement.
  • Run the Beta Testing program for new products.
  • Create training courses for the inbound sales team.
  • Provide professional services for high-value customers.
  • Develop strategies to address at-risk members.
  • Collaborate with product owners on member engagement.
  • Full-time position with generous employee benefits.
  • Annual salary of $80,000.
  • Opportunity for profit-sharing bonuses.

Requirements

  • Full command of the product and delivery platform.
  • Understanding of IT professionals' motivations.
  • Creativity and a strong work ethic.
  • Impeccable attention to detail.
  • Experience with AI in relevant duties.
  • Excellent interpersonal skills and empathy.

Benefits

  • Generous employee benefits package.
  • Profit-sharing bonuses based on company performance.
  • Work-life balance with flexible remote work options.
  • Creative freedom to propose new ideas.
  • Involvement in charitable causes through NuggetLove.
CBT Nuggets logo

CBT Nuggets

CBT Nuggets is a forward-thinking company dedicated to enhancing the effectiveness of learning, particularly in the IT training sector. With a flexible work-from-anywhere policy, the majority of its team operates remotely across the United States, promoting a strong work-life balance. The company values creativity and innovation, encouraging team members to share ideas that can benefit both learners and the organization. CBT Nuggets is also committed to social responsibility through its charitable initiative, NuggetLove, which supports various causes including education and social justice. The company fosters a passionate and accountable culture, ensuring that the learner's needs are always prioritized.

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