Strategic Account Manager - Remote

Overview

As a Strategic Account Manager at Caseware, you will maintain and grow relationships with key clients, driving revenue growth and ensuring client satisfaction through strategic solutions.

In Short

• Cultivate and sustain robust relationships with key clients.
• Comprehend clients’ business objectives and provide strategic counsel.
• Conduct regular business reviews with clients.
• Collaborate with internal teams to meet client needs.
• Identify opportunities for upselling and cross-selling.
• Monitor and analyze client performance metrics.
• Remain current with industry trends and market conditions.
• Track and report on key account metrics.
• Attend industry events to build relationships and generate leads.
• Manage pipeline and account activity in Salesforce.

Requirements

• 5+ years’ experience in account management or assurance services.
• Strong interpersonal and communication skills.
• Excellent problem-solving and analytical skills.
• Proven track record in driving sales growth.
• Ability to manage multiple accounts simultaneously.
• Strong negotiation and influencing skills.
• Proficient in Salesforce and Microsoft Office.
• Knowledge of industry trends and best practices.
• Ability to work independently and collaboratively.
• Ability to travel for client meetings as required.

Benefits

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Work in a dynamic and innovative environment.
• Remote work flexibility.
• Engagement with industry-leading clients.