Strategic Customer Success Manager - Remote

Overview

Carbmee empowers organizations worldwide to systematically measure, manage, and reduce their carbon footprint. Backed by a recent €20M Series A funding from top VCs, we are one of the fastest-growing companies in European tech with offices in Berlin and Munich - proud to be at the forefront of climate innovation.

In Short

• Seeking a Strategic Customer Success Manager in Munich, Berlin, or remotely in Germany.
• Advocate for customers and consult on decarbonization strategy.
• Build relationships with C-level and senior managers.
• Manage multiple projects simultaneously with top-class execution.
• Drive customer value leading to retention and expansion.
• Collaborate with internal stakeholders for customer-centric solutions.
• Identify product development opportunities based on customer insights.
• Support customers in creating narratives about their decarbonization journey.
• Experience in management consultancy or as an Enterprise Customer Success Manager.
• Passionate about business sustainability and carbon emissions management.

Requirements

• Several years of experience in management consultancy or as an Enterprise Customer Success Manager.
• Experience working with large corporations and knowledge of procurement.
• Experience in sustainability and climate reduction strategies is a plus.
• Excellent English and German skills, both written and spoken.
• Performance-driven mindset with outstanding presentation and project management skills.
• Ability to work in diverse, hybrid teams.
• Passionate about decarbonization strategy development.

Benefits

• Join a fast-growing tech company shaping the future of carbon management.
• Urban Sports Club subscription for health & wellbeing.
• Enjoy every Friday off in August.
• Flexible hybrid or fully remote working culture.
• Supportive team culture with transparency and accountability.
• Opportunities for connection and networking through regular events.
• Monthly All-Hands Meetings and newsletters to keep everyone informed.