Account Manager - Remote

Overview

As an Account Manager at Browzwear, your primary responsibility will be to ensure the success and satisfaction of our valued customers. You will serve as their trusted advisor, fostering strong relationships and helping them achieve their business objectives through effective use of our products/services.

In Short

• Proactively engage with customers to understand their business needs.
• Provide strategic guidance and actionable business reviews.
• Develop and maintain in-depth knowledge of Browzwear's products.
• Build and maintain strong relationships with key stakeholders.
• Clearly articulate the value proposition of Browzwear's products.
• Collaborate with product and technical support teams.
• Own the renewal process for existing accounts.
• Meet and exceed monthly quotas for customer retention.
• Identify upselling and cross-selling opportunities.
• Demonstrate a proactive and strategic mindset.

Requirements

• Ability to organize, delegate, and partner with internal resources.
• Proven experience (7+ years) in a customer-facing role.
• Strong experience with Enterprise B2B Software.
• Sales and customer orientation with a track record of managing targets.
• Experience conducting actionable business reviews.
• Excellent communication and presentation skills.
• Proactive, self-motivated, and strategic thinker.
• Strong curiosity and commitment to continuous learning.

Benefits

• Opportunity to work with a leading company in the industry.
• Engagement with a diverse range of clients.
• Professional growth and development opportunities.
• Collaborative and innovative work environment.
• Flexible working arrangements.