Director of Training & Enablement - Remote

Overview

Brightfield is seeking a Director of Training & Enablement to develop and deliver training initiatives that empower customers and internal teams, enhancing their experience with the TDX platform.

In Short

• Develop and execute a global training strategy for customers and teams.
• Design and deliver onboarding and retention training programs.
• Create training content across various formats.
• Ensure alignment of enablement programs with the customer journey.
• Leverage LMS tools to track training engagement and effectiveness.
• Facilitate live and on-demand training sessions.
• Develop role-specific training for various teams.
• Build and maintain a learning resource library.
• Implement certification programs for customers.
• Continuously analyze training impact using data-driven insights.

Requirements

• 8+ years of training or enablement experience.
• Experience in SaaS and technology training.
• Skilled in designing content for multiple learning formats.
• Deep understanding of the customer lifecycle.
• Strong communication skills for engaging training experiences.
• Detail-oriented and organized with clear training content design.
• Proficient in LMS and program management tools.
• Collaborative influencer in a fast-paced environment.

Benefits

• Fully remote work environment.
• Opportunities for continuous learning and personal growth.
• Collaborative company culture.
• Impactful role in a leading AI company.
• Work with a diverse and innovative team.