Enterprise Account Manager - Remote

Overview

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.

In Short

• Commercially expand customer relationships in collaboration with the Account Executive.
• Pro-actively analyze customer product usage and identify “white space” within accounts.
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers.
• Collaborate with internal departments including Solutions Consulting and Marketing.
• Coordinate resources to drive feature exploration and adoption.
• Achieve quarterly upsell and renewals targets.
• Occasionally travel for onsite customer engagement.

Requirements

• 3+ years of experience in Sales or Account Management, SaaS sales.
• Drive, determination, and accountability.
• Excellent product knowledge and ability to learn a feature-rich application.
• Outstanding verbal, written, and presentation skills.
• Intermediate to advanced knowledge of Google Office and MS Office Suite.
• Prior experience with salesforce.com CRM.
• Excellent organizational skills and time management abilities.
• Proven ability to quickly get up to speed on new cloud apps and tools.
• Up-to-date on digital trends, especially in mobile, web, and email space.
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus.

Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing.
• Community engagement opportunities throughout the year.
• Employee Resource Groups that provide supportive communities.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.