Mobility Solutions Agent - Danish Speaker - Remote

Overview

As a Mobility Solutions Agent at Bosch Service Solutions, you will manage service subscriptions, provide technical support, and ensure customer satisfaction while working in a flexible environment.

In Short

• Manage service subscriptions and billing issues.
• Provide technical support for digital products.
• Handle customer feedback and manage claims.
• Follow up to ensure customer satisfaction.
• Work in a hybrid model with remote options.
• Monday to Friday schedule from 08:00-16:00h.
• Opportunities for professional growth and training.
• Free psychological support for employees.
• Fluency in Danish and English required.
• Must hold a valid EU working permit.

Requirements

• Strong verbal and written communication skills.
• Professional telephone etiquette.
• Team-oriented with a focus on customer satisfaction.
• Proficiency in Microsoft Office suite.
• Fluency in Danish (C2) and English (B2).
• Valid EU working permit and Spanish NIE number.

Benefits

• Hybrid working model with remote options.
• Professional growth opportunities.
• Access to an international network.
• Training and onboarding support.
• Free psychological support services.