Danish Speaking Reservations Agent - Remote

Overview

Mercier Consultancy is excited to announce an opening for a Danish Speaking Reservations Agent for our Online Travel Agency, offering a paid relocation package for successful candidates! In this role, you will support Danish-speaking customers with their travel reservations, providing exceptional service and ensuring a seamless booking experience. This is a fantastic opportunity for those passionate about travel and customer service to join a dynamic team in a thriving industry. If you're eager to make a difference in customers' travel journeys, we want to hear from you!

In Short

• Assist Danish-speaking customers with travel reservations through phone, email, and chat.
• Provide detailed information about travel options, itineraries, and pricing.
• Help customers with booking modifications, cancellations, and inquiries.
• Utilize reservation systems to efficiently manage and track customer bookings.
• Troubleshoot customer issues and resolve them promptly to ensure satisfaction.
• Keep accurate records of customer interactions and feedback.
• Stay current on travel regulations and promotions to inform customers effectively.

Requirements

• Fluency in Danish and English.
• Strong communication skills.
• Experience in customer service, preferably in the travel industry.
• Ability to work in a fast-paced environment.
• Familiarity with reservation systems is a plus.

Benefits

• Paid relocation package.
• Opportunity to work in a dynamic team.
• Passionate work environment centered around travel.