Account Manager - Remote

Overview

As an Account Manager at BlueConic, you will support the creation of value for customers across the Customer Lifecycle, employing a consultative and strategic approach to drive business results.

In Short

• Maintain a customer-first attitude focused on long-term value and retention.
• Collaborate with customers to refine their Experiences strategy.
• Hold effective monthly calls and QBRs.
• Manage the renewal process for timely renewals.
• Build success plans to guide customers on using the BlueConic platform.
• Support customers with contractual negotiations and billing queries.
• Nurture key stakeholder relationships across customer organizations.
• Manage internal communications for high-quality value creation.

Requirements

• 2+ years of account management or CSM experience.
• Clear communication skills to convey operational and strategic impact.
• Ability to align value with business objectives.
• Understanding of enterprise organization structures and contracting processes.
• High marketing strategy IQ.
• Passion for helping companies with first-party data strategies.
• Proficiency in marketing or data technologies.
• Strong problem-solving skills.
• Self-directed and resourceful with a strong work ethic.
• Ability to collaborate cross-departmentally.

Benefits

• Opportunity to build and support a leading martech product.
• Career advancement opportunities.
• Empower big brands to achieve marketing goals.
• Be part of a remote-first, multicultural team.
• Thrive in a values-driven work culture.