Customer Success Executive - Middle East - Remote

Overview

As a Customer Success Executive at BizAway, you will manage and grow a portfolio of existing clients in the Middle East, ensuring they derive maximum value from the BizAway platform.

In Short

• Manage and grow a portfolio of existing clients.
• Onboard new corporate clients onto the BizAway platform.
• Tailor onboarding materials to client needs.
• Build strong relationships with key stakeholders.
• Identify client growth opportunities and hit upselling targets.
• Define quarterly targets with the Customer Success Team Lead.
• Collaborate with the CS and Sales Team to share best practices.
• Propose actions and strategies to improve processes.

Requirements

• Native level of Arabic and fluent English.
• 1+ year experience in B2B account management or customer success.
• Proactive, flexible, and eager to learn.
• Experience with multiple Middle Eastern markets is a plus.
• Experience in fast-growing start-ups is desirable.

Benefits

• Attractive compensation including equity.
• Opportunity to develop your entrepreneurial spirit.
• Work in a multicultural and international team.
• Collaborative environment to work and learn.
• Remote work two days per week.
• Free coffee and beers for celebrations.