Account Manager - Remote

Overview

Binary Defense is seeking a talented Account Manager to maintain and grow customer base.

In Short

• Building relationships with existing client base to ensure they are engaged with their service
• Ensuring clients are getting the highest return on their investment from their service
• Strategically partnering with clients to understand their key security-related business challenges
• Partnering with internal teams to manage and retain client relationships
• Ensuring client satisfaction, retention, and quality of service
• Onboarding new clients and engaging with business reviews
• Contributing to sales and customer success initiatives
• Working towards and achieving targets
• Building relationships with senior level individuals across accounts
• Delivering customer service and value to clients

Requirements

• Bachelor’s degree or related experience
• Solid experience as an Account Manager or Customer Success Manager
• Ability to have strong business conversations
• Proactively networking within their territory
• Able to analyze numbers to develop business plans
• Leverage sales resources effectively
• Strong communication skills
• Creatively think through and solve problems
• Handles pressure well while meeting deadlines
• Attention to detail and excellent time management

Benefits

• Competitive medical, dental, and vision coverage
• 401k match which vests every payroll
• Flexible and remote-friendly work environment
• Training opportunities to expand skill set
• Great perks for a growing team