Account Manager - Remote

Overview

As an Account Manager at Inflect, you will be the linchpin of our customer engagements, executing and managing the full customer lifecycle to ensure seamless coordination and execution of digital infrastructure deals.

In Short

• Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
• Coordinate with internal resources to achieve engagement objectives.
• Participate in customer meetings, ensuring all parties have necessary information.
• Provide regular updates on open leads and deals.
• Manage stakeholder time and technical resources effectively.
• Identify and address potential engagement risks proactively.
• Ensure deliverables meet quality standards and client expectations.
• Maintain documentation in Salesforce and provide status reports.
• Engage with all stakeholders to ensure alignment and collaboration.
• Proactively reach out to customers regarding renewals and new projects.

Requirements

• Exceptional organizational skills.
• Effective email communication skills.
• Ability to build and nurture relationships.
• Experience in managing multiple priorities in dynamic environments.
• Strong commitment to maintaining high-quality standards.
• Experience with Salesforce documentation.
• Ability to adapt to changing circumstances.
• Team player who thrives in a collaborative culture.

Benefits

• 100% remote work environment.
• Unlimited PTO.
• Fully covered health insurance options for you and your family.
• 401k available.
• Dental and Vision insurance available.
• Option grants begin vesting after year 1.