Remote Otter LogoRemoteOtter

Account Manager - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide
85000USD/year

Overview

As an Account Manager at SureCo, you will manage customer accounts and ensure exceptional customer experiences while receiving mentorship to develop your skills in the ICHRA business.

In Short

  • Serve as primary contact for assigned customer accounts
  • Own customer health and satisfaction
  • Lead Annual Benefits Planning process
  • Build relationships with brokers and HR teams
  • Support new customer onboarding
  • Monitor customer health indicators
  • Triage customer issues
  • Participate in training programs
  • Develop expertise in compliance and carrier relationships
  • Contribute to team process improvements

Requirements

  • 2+ years of customer-facing experience
  • Strong organizational skills
  • Excellent communication abilities
  • Ability to learn complex products quickly
  • Customer-first mindset
  • Benefits or healthcare experience helpful

Benefits

  • 100% remote position
  • Annual salary of $85,000 plus bonus
  • Mentorship from senior team members
  • Professional development opportunities
  • Work in a fast-paced environment
SureCo logo

SureCo

SureCo is a dedicated provider of health insurance services, focused on delivering reliable and efficient solutions to its customers. The company emphasizes the importance of accurate data management and operational efficiency, ensuring that all records are meticulously maintained to support its commitment to excellent customer service. With a team-oriented approach, SureCo values attention to detail and continuous improvement in its administrative processes.

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