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Listening Solutions Specialist - Remote

Posted 3 weeks ago
All others
Full Time
Worldwide

Overview

The Listening Solutions Specialist will be responsible for the technical administration and optimization of Ascension's associate experience (AX) listening programs, focusing on survey platform management, data analysis, and reporting.

In Short

  • Manage and administer AX listening programs within Qualtrics.
  • Integrate data from multiple sources for targeted analysis.
  • Develop and maintain interactive dashboards using data visualization tools.
  • Provide technical support and troubleshoot issues.
  • Analyze AX survey results and communicate findings.
  • Collaborate with cross-functional teams to translate business needs.
  • Stay updated on survey platforms and data analysis tools.

Requirements

  • High School diploma or equivalent with relevant experience.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to translate complex data into actionable insights.
  • Detail-oriented and organized.
  • Experience in a fast-paced environment.

Benefits

  • Paid time off (PTO).
  • Health insurance options & wellness plans.
  • Retirement benefits with employer match.
  • Long-term & short-term disability.
  • Employee assistance programs (EAP).
  • Parental leave & adoption assistance.
  • Tuition reimbursement.

Ascension

Ascension

Ascension is a leading non-profit, faith-based national health system dedicated to transforming healthcare and providing care to all, especially those most in need. With over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities across 19 states, Ascension is committed to delivering a people-centered healthcare experience. The organization empowers its associates to give back to their communities and fosters a culture of growth, performance improvement, and development initiatives. Ascension's mission, vision, and values guide its operations, making careers within the organization more than just jobs; they are opportunities to enhance lives and make a positive impact.

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