Senior Living Solutions Specialist - Remote

Overview

The Senior Living Solutions Specialist is responsible for engaging with prospective residents and their families through various communication channels and scheduling tours while maintaining an organized CRM.

In Short

• Answer incoming calls, emails, chats, and texts from prospective residents.
• Build rapport with prospects and their families.
• Articulate community benefits effectively.
• Follow up using multiple communication methods.
• Achieve tour and move-in goals.
• Communicate with community sales leaders regarding leads.
• Conduct routine lead reviews with sales teams.
• Stay updated on community features and pricing.
• Accurately enter customer interactions in CRM.
• Promote company culture and values.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• Experience in senior living sales.
• Proficient in CRM usage.
• Strong communication skills.
• Availability to work evenings and weekends.

Benefits

• Flexible work schedule.
• Opportunity to work in a supportive environment.
• Gain experience in senior living industry.
• Enhance communication and sales skills.