Senior Living Solutions Specialist - Remote

Overview

The Senior Living Solutions Specialist is responsible for engaging with prospective residents and their families through various communication channels, building rapport, and achieving sales goals.

In Short

• Answer incoming calls, emails, chats, and texts from prospects.
• Build rapport with prospects and their families.
• Articulate community benefits to meet resident needs.
• Execute follow-up protocols via multiple communication methods.
• Achieve established tour and move-in goals.
• Communicate effectively with community sales leaders.
• Conduct routine lead reviews with sales teams.
• Maintain current knowledge of community services and pricing.
• Accurately enter customer information in CRM.
• Promote company culture and values.

Requirements

• Bachelor’s degree or equivalent preferred.
• Senior living sales experience preferred.
• Experience using CRM systems.
• Professional phone communication experience.
• Exceptional written and verbal communication skills.
• Availability to work weeknights and weekends.

Benefits

• Flexible work hours.
• Remote work opportunity.
• Supportive company culture.