Senior Living Solutions Specialist - Remote

Overview

The Senior Living Solutions Specialist will be responsible for engaging with prospective residents and their families through various communication channels, ensuring a deep connection and understanding of their needs while promoting community services.

In Short

• Answer calls, emails, chats, and texts from prospective residents and families.
• Build rapport with prospects through effective communication.
• Articulate community benefits to meet resident needs.
• Execute follow-up protocols via multiple communication methods.
• Achieve tour and move-in goals.
• Communicate effectively with community sales leaders.
• Conduct routine lead reviews with sales teams.
• Stay updated on community information and services.
• Maintain accurate customer interactions in CRM.
• Work on a weekend rotation.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• Experience in senior living sales.
• Proficient in CRM usage.
• Strong verbal and written communication skills.
• Availability to work evenings and weekends.

Benefits

• Flexible remote work environment.
• Opportunity to connect with and help prospective residents.
• Supportive company culture and values.
• Continuous training and development opportunities.