Technical Account Manager - Remote

Overview

AppOmni is seeking a strategic, growth-focused Technical Account Manager to engage and enable our largest customers in EMEA, ensuring they achieve secure productivity with our SaaS security solutions.

In Short

• Manage post-sales technical and functional needs for enterprise customers.
• Develop trusted advisor relationships with customer teams.
• Ensure deployment and adoption plans are in place.
• Introduce and implement new products and features.
• Work with customers to leverage AppOmni's Developer Platform.
• Track accounts to identify customer risk and contribute to renewal strategies.

Requirements

• 8-12+ years in customer success or technical account management.
• Experience with large enterprise customers and C-level executives.
• SaaS security and cloud security experience preferred.
• Proficiency in Python, Django, and REST APIs.
• Strong customer-facing and presentation skills.

Benefits

• Flexible, remote-first work environment.
• Collaborative and supportive team culture.
• Commitment to diversity and inclusion.