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Technical Account Manager - Remote

Posted 28 weeks ago
Sales / Business
Full Time
UK

Overview

AppOmni is seeking a strategic, growth-focused Technical Account Manager to engage and enable our largest customers in EMEA, ensuring they achieve secure productivity with our SaaS security solutions.

In Short

  • Manage post-sales technical and functional needs for enterprise customers.
  • Develop trusted advisor relationships with customer teams.
  • Ensure deployment and adoption plans are in place.
  • Introduce and implement new products and features.
  • Work with customers to leverage AppOmni's Developer Platform.
  • Track accounts to identify customer risk and contribute to renewal strategies.

Requirements

  • 8-12+ years in customer success or technical account management.
  • Experience with large enterprise customers and C-level executives.
  • SaaS security and cloud security experience preferred.
  • Proficiency in Python, Django, and REST APIs.
  • Strong customer-facing and presentation skills.

Benefits

  • Flexible, remote-first work environment.
  • Collaborative and supportive team culture.
  • Commitment to diversity and inclusion.
AppOmni logo

AppOmni

AppOmni is a forward-thinking company specializing in SaaS security applications, developer tools, and APIs. The organization fosters a collaborative and dynamic work environment where technical writers play a crucial role in enhancing the user experience through comprehensive product support documentation. With a commitment to innovation, AppOmni emphasizes core values such as Trust, Transparency, Quality, Customer Focus, and Delivery. The company is dedicated to building an inclusive culture that values diversity and empowers employees to thrive, while also being recognized as a Great Place to WorkⓇ.

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