Associate Account Manager - Sales - Remote

Overview

The Associate Account Manager is responsible for maintaining and retaining relationships with existing customers for commercial and industrial waste services, focusing on customer retention and sales growth.

In Short

• Maintain relationships with existing customers
• Make outbound and receive inbound calls
• Sell full suite of Republic Services products
• Utilize Salesforce for documentation and scheduling
• Respond to customer cancellation requests
• Meet with Sales Manager to review goals
• Perform contractual re-signs to extend relationships
• Increase customer penetration in existing accounts
• Document all activities related to customer interactions
• Other job-related duties as assigned

Requirements

• High school diploma or G.E.D.
• Minimum of 1 year of customer service experience
• Waste or transportation industry experience preferred
• Strong communication skills
• Ability to work independently and as part of a team
• Proficient in using Salesforce
• Ability to manage multiple tasks and priorities
• Strong problem-solving skills
• Ability to meet sales targets and objectives
• Willingness to learn and adapt

Benefits

• Comprehensive medical, dental, and vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability insurance
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• 401(k) plan with generous company match
• Employee Stock Purchase Plan (ESPP)
• Opportunities for learning and growth
• Supportive and inclusive workplace culture