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Associate Account Manager - Remote

Posted 2 days ago
Sales / Business
Full Time
USA
$50,000 - $65,000/year

Overview

As an Associate Account Manager at Black Spectacles, you will nurture and grow existing customer relationships, supporting the Account Manager in delivering exceptional client experiences.

In Short

  • Support the management of a portfolio of existing customers.
  • Assist with relationship-building and client communications.
  • Monitor account health and track customer engagement.
  • Prepare reports and client-facing documentation.
  • Maintain accurate client records in HubSpot.
  • Contribute to improving customer experience and team efficiency.
  • Work in a fully remote environment with occasional company trips.
  • Emphasize collaboration, innovation, and accountability.
  • Participate in a supportive and dynamic company culture.
  • Opportunity for professional growth in account management.

Requirements

  • Passion for architecture and design.
  • Detail-oriented and proactive approach.
  • Ability to take ownership of tasks.
  • Strong communication skills.
  • Experience with B2B customer management.
  • Familiarity with HubSpot is a plus.
  • Commitment to excellence and teamwork.
  • Willingness to learn and grow.
  • Strong organizational skills.
  • Ability to work in a fast-paced environment.

Benefits

  • Competitive salary and growth opportunities.
  • Fully remote work environment.
  • Regular team-building trips.
  • Supportive company culture.
  • Recognition as a great place to work.
Black Spectacles logo

Black Spectacles

Black Spectacles is a dynamic and innovative company dedicated to driving growth and supporting the architecture and design community. With a strong emphasis on building and strengthening client relationships, Black Spectacles is recognized for its ambitious impact on the profession of architecture. The company fosters a culture of responsibility, calculated risk-taking, and collaboration, ensuring that team members feel safe to share ideas and take care of one another. As a fully remote organization, Black Spectacles offers flexibility and a supportive work environment, complemented by semiannual company trips to enhance team connectivity. The company has received accolades from Great Place to Work, Built In, and the American Institute of Architects, and is recognized by Inc Magazine as one of the fastest-growing companies in the country.

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