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Associate Account Manager - Remote

Posted 5 days ago
Sales / Business
Full Time
Worldwide

Overview

Cryptio is an enterprise-grade crypto back-office platform helping financial institutions and crypto-native companies navigate the digital-asset landscape. We are looking for an Associate Account Manager to drive revenue growth and customer retention across our SMB client portfolio.

In Short

  • Manage a portfolio of Tier 2/3 SMB and legacy accounts post-sale
  • Own the renewal process and protect existing revenue
  • Identify and drive upsell, cross-sell, and expansion opportunities
  • Build strong customer relationships through regular check-ins
  • Coordinate with internal teams to deliver value and resolve issues
  • Track account health and maintain CRM accuracy

Requirements

  • Experience in account management or customer success
  • Strong communication and relationship-building skills
  • Ability to identify growth opportunities within accounts
  • Familiarity with CRM tools and account tracking
  • Team player with a collaborative mindset

Benefits

  • Fully-Remote / Hybrid work options
  • 25 Days Paid Holiday + Bank Holidays + Your Birthday Off
  • 4% Pension Contributions
  • Private Medical & Dental Insurance
  • Attractive Maternity and Paternity Policies
  • Gym Classes or Spa Treatments
  • Apple MacBook Pro provided
  • $200 Workplace Budget for home office setup
  • Training and Development Budget
Cryptio logo

Cryptio

Cryptio is an innovative enterprise-grade crypto back-office platform designed to assist financial institutions, corporates, and crypto-native companies in navigating the complex digital-asset landscape. As a Series-A company backed by prominent investors, including Point Nine and Tim Draper, Cryptio is committed to addressing the challenges of institutional adoption in the crypto space. The company serves a diverse clientele, including leading crypto firms like Uniswap and Metamask, as well as banks and government entities. With a remote-first approach and a focus on merging traditional accounting practices with the evolving world of digital assets, Cryptio is at the forefront of transforming financial reporting and compliance in the crypto industry.

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