Director of Professional Services - Remote

Overview

The Director of Professional Services is a senior technical leader with strong hands-on engineering and solution architecture expertise. With a high degree of autonomy and minimal supervision, this role is responsible for driving Services and Training revenue globally by directly engaging with customers, partners, and internal teams to deliver robust, scalable solutions based on Aerospike’s real-time data platform.

This is a deeply technical, client-facing role that demands fluency in distributed systems, hands-on coding, architectural design, and cross-functional leadership. The Director is expected to guide and actively contribute to the delivery of sophisticated data-intensive solutions, mentor engineering talent, and serve as a key technical advisor during both pre-sales and post-sales phases.

In Short

• Lead solution architect for critical customer engagements.
• Engage in coding, prototyping, and data modeling.
• Translate business requirements into technical solutions.
• Act as a trusted technical advisor to executive stakeholders.
• Oversee Training Services group for customer education.
• Build and lead a team of solution architects.
• Maintain understanding of market trends and technologies.
• Drive full-lifecycle solution delivery.
• Guide partners through technical enablement.
• Collaborate with Product and Engineering teams.

Requirements

• Bachelor’s Degree in Engineering, Computer Science, or equivalent.
• 5+ years of experience in solution architecture or systems engineering.
• Strong hands-on development experience in Java, C, or similar.
• Expertise in SQL, RDBMS, and NoSQL databases.
• Fluency in distributed systems concepts.
• Excellent communication and presentation skills.
• Ability to travel 20%–50%.

Benefits

• Competitive salary range.
• Dynamic team environment.
• Opportunity to shape the future of data management.
• Equal Opportunity Employer.
• Supportive of career development.