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Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
Monzo
Lead Monzo's overnight operations team, ensuring excellent customer support and operational excellence.
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Join Monzo as a Training and Quality Assurance Lead to enhance customer experience through effective training and quality oversight.
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Join Monzo as a Lead Machine Learning Scientist to drive personalisation through advanced machine learning models.
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Join Monzo as a Risk and Controls Manager to lead risk management and compliance in a dynamic operations environment.
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Join Monzo as a Workforce Management & Planning Manager to optimize customer operations and improve service delivery.
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Join Monzo as a Vulnerable Customer Service Adviser, providing essential support to customers in distress.
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Join Monzo as a Senior Fraud Manager to lead the Fraud & Disputes Risk Function and ensure effective fraud management strategies.
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Join Monzo as a Data Analyst in the Workforce Management team to enhance customer operations through data-driven insights.
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Join Monzo as an EU Benefits Coordinator to support the establishment of benefits programs in the EU.
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Join Monzo as a TechOps Platform Specialist to enhance the security and efficiency of our SaaS platforms.
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Join Monzo as the Director of Compliance to lead and innovate in compliance and conduct risk oversight.
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Join Monzo as a Senior Executive Recruiter to lead the hiring of top talent while promoting diversity and inclusion.
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Join Monzo as a Conduct & Compliance Manager to ensure compliance with regulatory requirements and promote a robust compliance culture.
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Join Monzo as a Senior Regulatory Compliance Manager to lead compliance efforts in the EU.
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Join Monzo as a Senior Manager in Financial Crime to support international expansion and regulatory compliance.