Key Account Manager Mid Market - Remote

Overview

As a Key Account Manager (KAM) at 360Learning, you will play a crucial role in the growth of the business, managing around 100 accounts and focusing on sales to develop your portfolio and generate growth.

In Short

• Manage a portfolio of approximately 100 accounts.
• Work in a team of 5 KAMs focusing on mid-market clients.
• 80% of the role is sales-oriented, focusing on upselling.
• Collaborate with Client Success Partners and internal experts.
• Possibility to advance to a KAM Large position.
• Become familiar with Trello and the company’s product within the first month.
• Take ownership of your customer portfolio within 3 months.
• Close new Annual Recurring Revenue (ARR) within the first two quarters.
• Prepare and ensure contract renewals and upsell strategies.
• Exceed sales targets and optimize business processes.

Requirements

• 3+ years of experience in Account Management or sales.
• Experience in the SaaS industry.
• Ability to work in a fast-paced startup environment.
• Strong active listening and teamwork skills.
• Excellent written and verbal communication skills.
• Fluent in French and proficient in English (B2+).
• Enthusiasm for company culture.

Benefits

• Compensation includes base salary, variable component, and equity.
• Work From Home stipend and flexible hours.
• Medical insurance and gym subscription.
• Parental leave for the second parent.
• Diversity, Equity, and Inclusion initiatives.
• Corporate Social Responsibility programs.
• Onboarding framework to support new employees.