Senior Customer Success Manager, SLED - Central/East - Remote

Overview

The Senior Customer Success Manager at Zscaler will be responsible for advocating for customer needs, ensuring efficient deployments, and driving customer success through strategic business reviews and collaboration with sales.

In Short

• Own a book of customers and champion their needs.
• Work with teams to ensure quick and efficient customer deployments.
• Run monthly and quarterly business reviews.
• Serve as a trusted advisor for customer business objectives.
• Collaborate with Sales for expansion opportunities.
• 5+ years in a customer-facing role required.
• 2+ years knowledge of cloud services and security technologies.
• Background in internet and security technologies is preferred.
• Experience in network transformation technologies is a plus.
• Join a diverse and inclusive team at Zscaler.

Requirements

• 5+ years experience in customer-facing roles.
• 2+ years of knowledge in cloud services and security.

Benefits

• Various health plans.
• Time off for vacation and sick leave.
• Parental leave options.
• Retirement options.
• Education reimbursement.
• In-office perks and more!