SaaS Solutions Architect (Post Sales Implementation) - Remote

Overview

Zingtree is the next gen, intelligent process automation platform that reimagines customer experience operations for top Customer Support leaders. With over 500 customers, including global enterprises like Optum, Corpay, Sony, SharkNinja, and Allianz, Zingtree transforms self-service, uncovers and implements automation opportunities, and makes every customer service agent an expert.

In Short

• Seeking a SaaS Solutions Architect with project management skills.
• Hands-on problem-solver capable of executing end-to-end implementations.
• Guide clients through technical aspects of the implementation process.
• Manage project timelines and ensure solutions meet customer needs.

Requirements

• 7+ years in solutions architect or technical project implementation roles.
• Experience with automation technologies and integration architecture.
• Exceptional communication and interpersonal skills.
• Bachelor’s degree in Computer Science or related field.

Benefits

• Competitive Compensation with opportunity for discretionary bonus.
• Comprehensive Health Benefits.
• 401K plans for retirement planning.
• Unlimited PTO and flexible remote work options.