Senior Product Manager - AI Solutions - Remote

Overview

Zingtree is the next gen, intelligent process automation platform that reimagines customer experience operations for top Customer Support leaders. We are looking for a dynamic and experienced Senior Product Manager to drive the growth and innovation of our AI-powered process automation solutions.

In Short

• Drive product growth and innovation in AI-powered solutions.
• Expand and enhance the product portfolio.
• Develop new AI-driven solutions maximizing customer value.
• Analyze market trends and assess competitive dynamics.
• Collaborate with engineering to bring products to market.
• Engage cross-functionally with diverse teams.
• Gather and apply stakeholder feedback to refine products.
• Stay ahead of AI trends for product development.
• Make data-driven decisions to optimize performance.

Requirements

• 5+ years in Product Management or Technical Product Management.
• Experience in AI enablement and innovation.
• Strong understanding of AI technologies and machine learning.
• Hands-on experience with system integrations.
• Ability to present and demo products effectively.
• Experience in user research and competitive market analysis.
• Strong communication skills for cross-functional collaboration.
• Strategic thinker with business instincts.
• Experience in SaaS and customer support technologies.

Benefits

• Competitive compensation packages.
• Comprehensive health insurance for employees and dependents.
• Generous paid parental leave.
• Unlimited PTO for work-life balance.
• Flexible remote work options.
• Home office stipend for creating a great work environment.
• Co-working reimbursement for workspace expenses.