Partner Operations Manager - Remote

Overview

Zapier is seeking a Partner Operations Manager to build and own the operational strategy and systems for its Channel Partner Programs, collaborating with various teams to ensure success.

In Short

• Build and scale operational solutions for Zapier’s Channel Partner Programs.
• Collaborate with cross-functional teams including Partnerships, Product, and Marketing.
• Demonstrate strong autonomy and excellent communication skills.
• Leverage iPaaS, APIs, and SaaS technologies.
• Deliver operational excellence in a fully remote setting.
• Architect and execute long-term projects.
• Own the Channel Ops roadmap and drive execution.
• Build partner product experiences and automated systems.
• Enable and train stakeholders on new systems.
• Drive cross-functional collaboration and maintain solutions for efficiency.

Requirements

• 6+ years of proven operational success.
• Proficient with iPaaS, APIs, and SaaS technologies.
• Ability to deliver functional roadmaps independently.
• Experience in asynchronous, globally distributed teams.
• Strong data-driven and analytical skills.
• Experience in designing and managing channel partner programs is preferred.

Benefits

• Work in a fully remote culture.
• Collaborate with brilliant people and use the latest tools.
• Opportunity to fuel customer success and grow with the company.