Operations Manager Sales - Remote

Overview

We are looking for you as an Operations Manager Sales in our headquarters in Munich, Berlin, or Halle, or also nationwide remote.

In Short

• Act as the central contact for our clients, understanding their individual needs and implementing tailored solutions.
• Empower and coach your team leads to motivate their teams towards high performance.
• Analyze relevant KPIs like conversion rates and customer satisfaction to identify improvement potentials.
• Manage all internal and external stakeholders to ensure smooth processes and positive outcomes.
• Oversee the budget for your project and ensure profitability for the client.

Requirements

• Completed training with solid experience in project management and team leadership, ideally in a sales-focused contact center environment.
• Ability to understand client needs and manage projects in a sales-oriented manner.
• Strong communication skills in German and English.
• High quality standards and structured working style.
• Enjoy working in cross-functional and intercultural teams.

Benefits

• 30 days of vacation, job allowance, and additional benefits.
• Flexible hybrid work model from modern offices and the option for workation.
• Opportunity to shape the company and work on the future of work.
• Open, authentic culture with a high-performing and humorous team.
• Chance to take responsibility and drive innovations from day one.