Sales Operations Manager - Remote

Overview

We are seeking a highly motivated Operations Manager to grow our short-term rental inventory by supporting Portoro’s premier property management solutions to homeowners. This role is all about driving growth, building lasting relationships, and becoming a true brand ambassador for Portoro.

In Short

• Oversee the entire sales funnel, ensuring leads are properly tracked, nurtured, and converted through HubSpot CRM.
• Optimize lead generation tactics, including MLS data scraping, AI-driven lead scoring, and referral program tracking.
• Ensure BDRs follow structured outreach cadences (calls, emails, SMS, direct mail, ringless voicemails).
• Implement and monitor activity-based KPIs (e.g., calls per day, meetings booked, contracts signed).
• Manage real-time reporting dashboards to track sales performance, speed-to-lead, and conversion rates.
• Build and track referral partnerships with realtors, mortgage brokers, and insurance providers.
• Oversee co-branded marketing initiatives that provide realtors with revenue projections and homeowner insights.
• Manage guest-to-owner upsell programs, leveraging Portoro’s 50,000+ annual guest database to generate new homeowner leads.
• Evaluate cost per lead (CPL) and cost per win (CPW) across all marketing and sales channels.
• Conduct competitive analysis, identifying underperforming competitor properties for targeted outreach.

Requirements

• 5+ years of experience in sales operations, business development, or revenue management within hospitality, real estate, or a high-growth startup.
• Strong CRM expertise (HubSpot preferred), with experience in lead management and automation workflows.
• Familiarity with AI tools for sales automation, call tracking, and predictive analytics.
• Experience with data scraping tools (MLS, Airbnb, Zillow, Redfin, etc.) to drive lead generation.
• Proven ability to develop and implement structured sales cadences.
• Strong analytical mindset with the ability to track and optimize KPIs for sales teams.
• Excellent verbal and written communication skills, with the ability to build trust and rapport with clients.
• Able to work independently, manage your time effectively, and be proactive in seeking out new opportunities.
• Familiarity with the Bend/Sunriver market and a willingness to travel within the area as needed.
• Ability to work efficiently in a remote environment.

Benefits

• Uncapped Earning Potential: Competitive base salary with an attractive sales bonus plan tied to overall growth.
• Health & Wellness: Comprehensive health, dental, and vision insurance options.
• Work-Life Balance: Flexible vacation time.
• Career Growth: Opportunities for advancement within a rapidly growing company.
• Tools for Success: All the equipment and support you need to thrive in your role.
• Great Culture: Work with a team of passionate, driven individuals in a supportive and fun environment.